Cart

Barista Job Description

Baristas are the face of Sweet Bloom in our cafes. As a barista we will empower you with world class education and professional development. Our baristas strive to be the best in the world as they are experts in every aspect of coffee, hospitality and service. Our team is filled with people who care deeply about our community, our world, and seek to bring beauty into every interaction.

PART TIME POSITION available at our Westminster Cafe, 6 – 15 hours per week. This position is exclusively for Friday and/or Saturday Shifts.

COMPENSATION: Starting Wage $23.50/hr (Base Wage of $13.50 per hour + Guaranteed $10 per hour minimum tip share).

BENEFITS:

  • PTO – Vacation, Sick, Personal
  • Paid Parental Leave – Under Colorado FAMLI
  • Paid Family Medical Leave – Under Colorado FAMLI
  • Medical, Dental & Vision Insurance*
  • Basic Life & AD&D Insurance*
  • Retirement Savings Plan – Traditional 401(K) & Roth 401(K)*
  • Employee discounts

    *Available to full time employees working 30+ hours per week.

  • Equal Opportunity

    We are proud to be an equal opportunity employer. Our selection decisions are made based on job requirements and individual qualifications. We do not discriminate against any applicant on the basis of race, sex, age, religion, disability, national origin, sexual orientation, gender, marital status, or any other basis prohibited by federal, state or local law.

    We do not tolerate the use of offensive language, slurs, jokes, discriminatory words or actions, unsolicited sexual advances, sexual harassment, or any language or behavior that creates a hostile work environment.

    Generous Hospitality

    At Sweet Bloom, we strive for not just service, but hospitality in every aspect of our cafes. Hospitality is the act of sharing what we love with others with an open heart and a willingness to enrich their lives. It transcends the boundaries of service and creates meaningful moments and memories that resonate deeply with guests long after their visit.

    We want to consistently exceed each guests’ expectations with our attention to detail and high level of hospitality.

  • Greet customers with a genuine and warm welcome. Use eye contact and a smile when speaking with a guest.
  • Offer answers to questions and concerns with patience, confidence and professionalism.
  • Engage with customers about their preferences and offer suggestions accordingly.
  • Prepare food and drinks that meet high expectations for quality in an efficient manner.
  • Offer sincere thanks to our guests upon completion of their visit.
  • Always strive to show genuine concern to guests. Be generous and creative while troubleshooting a problem alongside a guest. Listen to the guest with patience and understanding when handling any complaints or issues.
  • Offer accessible dialogue with guests in regards to current coffee, tea, and food offerings as well as food pairings, special releases, and merchandise.
  • Drink Quality & Education

    Our sourcing team goes to great lengths to develop meaningful relationships with coffee producers seeking out the best coffees possible. We take great pride in working with these grower’s carefully managed harvests roasting each coffee to exacting standards for sweetness, complexity and balance. Each cup is a blend of art, science and community that we look forward to serving.

  • Participate in trainings in the Coffee Lab, coffee cuppings, tea tastings, and sensory exercises on a regular basis.
  • Maintain product knowledge to confidently and consistently communicate information to guests. Our coffee offerings are highly seasonal and each barista is expected to know each coffee on our shelf.
  • Ensure proper and consistent presentation of food and beverage items.
  • Educate customers on products emphasizing their quality and freshness. When applicable and available, share producer information with guests.
  • Our baristas are highly encouraged to keep current on industry trends, participate in community industry events when possible and pursue further coffee and tea education through self-study and in-house training.
  • Any barista that expresses interest in competition will be offered the opportunity to explore further training and development in this area.
  • Other Qualifications

    • Demonstrate knowledge and passion for each aspect of your work.
    • Present yourself with a pleasant disposition and sense of urgency toward serving our guests and staff. Maintain a collected and pleasant demeanor during periods of high volume.
    • Take initiative with daily tasks working alongside other baristas to fully complete daily shift tasks before the completion of each shift.
    • Work alongside your Cafe Manager and Barista team to train new baristas. This may include teaching a training barista how to complete tasks and checklists, or being a point person for a training barista’s shadow shift.
    • Communicate promptly, effectively, and honestly giving and receiving feedback using constructive methods.
    • Keep all work storage, retail and cafe areas clean, stocked, well organized and properly maintained.
    • Demonstrate knowledge of all company policies and procedures.
    • Maintain regular attendance and punctuality.
    • Be creative and logical in problem solving utilizing available resources to fill a need.
    • Demonstrate responsible cash handling skills that comply with Sweet Bloom’s standard procedures.

    Physical Demands & Work Environment

    • Employees are frequently required to stand for long periods of time, crouch, kneel, walk, reach and twist.
    • Employees are expected to use a keyboard or touchscreen device.
    • Employees are occasionally required to lift or move up to 50 pounds.
    • Occasionally employees may be required to work more than 40 hours in a week to complete the required work.
    • The work environment is a retail environment directly interacting with customers and the general public.
    • The work atmosphere is moderately paced with regular occurrences of times of heavy customer volume and work demand.
    • Noise levels are generally moderate with regular occurrences of moderate to high volume.